servicesConsumer Direct is a provider for the Nevada Medicaid Personal Care Services Program and related waiver programs through the Aging and Disability Services Division (ADSD) and Medicaid’s WIN and HIWA programs.

Under this program, qualifying Medicaid recipients (Consumers) choose a provider agency to assist them with hiring, training and scheduling their caregivers.

Consumer Direct performs fiscal intermediary functions for the Consumer, including processing time sheets, billing Medicaid, and caregiver payroll.

Consumer Direct provides training for the Consumer and resources for caregiver training and also assists the Caregiver and Consumer in maintaining program compliance.