GPS/Location Services Questions

Q: Do I have to turn on my location to use the mobile app?
A: Yes, your location settings must be turned on, and set to ‘High Accuracy’. Your Automatic Time Zone phone setting also must be turned on.

Q: I’m concerned about privacy. Why do you need my location?
A: Your privacy is very important to us. Geo location is required as part of the 21st century CURES Act which requires the use of location services. The mobile app only captures your location at two times: when you start a shift and when you end a shift. The mobile app does not track your location in the middle of a shift. CDCN will not share GPS information identifying the attendant or the consumer unless legally required.