Person holding their cell phone and working on the computer.

Consumer Direct Care Network Nevada (CDNV) is changing Electronic Visit Verification (EVV) vendors on December 15, 2023. You will no longer use AuthentiCare. The new EVV vendor will be CareAttend. Additionally, clients and caregivers will soon gain access to the DirectMyCare web portal.

To help you prepare for this change, we are hosting in-office, community, and virtual trainings. We encourage clients and caregivers to attend a training. You don’t need to sign up to attend. Trainings are drop-in format. Please review the training opportunities below.

In-Office Trainings

We are hosting daily in-office trainings starting December 4, 2023.

Dates Times Location
Monday through Friday
December 4-15
Daily at 10am, 1pm, and 5pm Reno Office
1005 Terminal Way
Suite #125
Reno, NV 89502
Monday through Friday
December 4-15
Daily at 9am, 12pm, and 4pm Las Vegas Office
1830 E. Sahara Avenue
Suite #113
Las Vegas, NV 89104

Community Trainings

We are hosting trainings in Elko, Winnemucca, Gardnerville, Fallon, Fernley, and Yerington.

Dates and Times Location
December 5 from 1-3pm

December 13 from 3-5pm

Elko County Library
720 Court St
Elko, NV 89801
December 7 from 1-3pm

December 14 from 1-3pm

Humboldt County Library
85 E 5th St
Winnemucca, NV 89445
December 8 from 8:30-10am

December 13 from 8:30-10am

Douglas Community Center
1329 Waterloo Lane
Gardnerville, NV 89410
December 8 from 11:30am-1pm

December 13 from 2:30-3:30pm

William N. Pennington Life Center
952 S Maine St
Fallon, NV 89406
December 13 from 11:30am-1pm Fernley
Fernley Senior Center Community Room
105 Lois Ln
Fernley, NV 89408
December 13 from 11:30am-1pm Yerington
Lyon County Library (Yerington Branch)
20 Nevin Way
Yerington, NV 89447

Virtual Trainings

We are hosting daily webinar trainings starting December 4, 2023.

Dates Times Webinar Link
Monday through Friday
December 4-15
Daily at 10am and 2pm Join Online
Join the Webinar
Meeting ID: 273 061 618 122
Passcode: 5PxiZg
Join by Phone
+1 406-998-6122
Phone ID: 186 265 58#


Frequently Asked Questions

When will CDNV start accepting time through CareAttend?
CDNV will begin accepting time through CareAttend on December 15, 2023. Starting December 1, 2023, you will have the opportunity to submit test shifts in CareAttend.

Will I gain access to CareAttend prior to December 15, 2023?
Yes. You will gain access to CareAttend on December 1, 2023. Once your account is set up, we will notify you and share next steps.

Will there be training materials?
Yes. We will post training materials on our website for you to review at your convenience. Once available, we will notify you.