Consumer Direct Care Network Nevada (CDNV) is changing Electronic Visit Verification (EVV) vendors on December 15, 2023. You will no longer use AuthentiCare. The new EVV vendor will be CareAttend. Additionally, clients and caregivers will soon gain access to the DirectMyCare web portal.
To help you prepare for this change, we are hosting in-office, community, and virtual trainings. We encourage clients and caregivers to attend a training. You don’t need to sign up to attend. Trainings are drop-in format. Please review the training opportunities below.
In-Office Trainings
We are hosting daily in-office trainings starting December 4, 2023.
| Dates | Times | Location |
|---|---|---|
| Monday through Friday December 4-15 |
Daily at 10am, 1pm, and 5pm | Reno Office 1005 Terminal Way Suite #125 Reno, NV 89502 |
| Monday through Friday December 4-15 |
Daily at 9am, 12pm, and 4pm | Las Vegas Office 1830 E. Sahara Avenue Suite #113 Las Vegas, NV 89104 |
Community Trainings
We are hosting trainings in Elko, Winnemucca, Gardnerville, Fallon, Fernley, and Yerington.
| Dates and Times | Location |
|---|---|
| December 5 from 1-3pm
December 13 from 3-5pm |
Elko Elko County Library 720 Court St Elko, NV 89801 |
| December 7 from 1-3pm
December 14 from 1-3pm |
Winnemucca Humboldt County Library 85 E 5th St Winnemucca, NV 89445 |
| December 8 from 8:30-10am
December 13 from 8:30-10am |
Gardnerville Douglas Community Center 1329 Waterloo Lane Gardnerville, NV 89410 |
| December 8 from 11:30am-1pm
December 13 from 2:30-3:30pm |
Fallon William N. Pennington Life Center 952 S Maine St Fallon, NV 89406 |
| December 13 from 11:30am-1pm | Fernley Fernley Senior Center Community Room 105 Lois Ln Fernley, NV 89408 |
| December 13 from 11:30am-1pm | Yerington Lyon County Library (Yerington Branch) 20 Nevin Way Yerington, NV 89447 |
Virtual Trainings
We are hosting daily webinar trainings starting December 4, 2023.
| Dates | Times | Webinar Link |
|---|---|---|
| Monday through Friday December 4-15 |
Daily at 10am and 2pm | Join Online Join the Webinar Meeting ID: 273 061 618 122 Passcode: 5PxiZg Join by Phone +1 406-998-6122 Phone ID: 186 265 58# |
Frequently Asked Questions
When will CDNV start accepting time through CareAttend?
CDNV will begin accepting time through CareAttend on December 15, 2023. Starting December 1, 2023, you will have the opportunity to submit test shifts in CareAttend.
Will I gain access to CareAttend prior to December 15, 2023?
Yes. You will gain access to CareAttend on December 1, 2023. Once your account is set up, we will notify you and share next steps.
Will there be training materials?
Yes. We will post training materials on our website for you to review at your convenience. Once available, we will notify you.